Privacy Policy

Last updated: April 10, 2025

At Racho Studio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Register for an account
  • Use our services
  • Subscribe to our newsletter
  • Contact our support team
  • Participate in surveys or promotions

This information may include your name, email address, company name, job title, and any other information you choose to provide.

Automatically Collected Information

When you access or use our Service, we automatically collect certain information about your device and usage, including:

  • Device information (such as your IP address, browser type, operating system)
  • Log information (such as access times, pages viewed, and the page that referred you to our website)
  • Usage information (such as how you use and interact with our Service)
  • Location information (such as general geographic location based on your IP address)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative messages, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Provide customer service and technical support
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

3. Sharing of Information

We may share your information in the following circumstances:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Racho or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • With your consent or at your direction

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

5. Your Choices

You can access and update certain information about you from within your account settings. You can also request that we delete your account and personal information by contacting us.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

6. Children's Privacy

Our Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete this information.

7. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@racho.com.